Privacy Policy

Privacy Policy

Last updated: March 13, 2025

This Privacy Policy describes how Umbiz Official Store ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise interact with us in relation to our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we do, we will post the updated policy and revise the "Last updated" date.

Information We Collect

1. Information You Provide Directly

This includes:

  • Contact details (name, email, phone number, address)

  • Order details (billing/shipping info, payment confirmation)

  • Account information (username, password, and security data)

  • Communications (messages you send us via the Site)

You can choose not to provide some of this information, but doing so may limit your access to certain services.

2. Information Collected Automatically

When you visit our Site, we may collect certain data automatically, including:

  • IP address and device identifiers

  • Browser type and version

  • Time zone and location

  • Website usage data (pages viewed, time spent, etc.)

We may collect this information through cookies, web beacons, and similar tracking technologies.

3. Information from Third Parties

We may receive information about you from:

  • Payment processors

  • Analytics providers

  • Marketing and advertising partners

  • Service providers supporting our Site infrastructure

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Manage your account and communications

  • Improve our website and services

  • Detect and prevent fraud or illegal activity

  • Conduct marketing and promotional outreach (with your consent)

  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies to:

  • Enhance site functionality

  • Remember your preferences

  • Analyze site usage

  • Personalize advertising

You can manage cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., for payments, shipping, analytics)

  • Marketing and advertising partners

  • Affiliates within our business group

  • Authorities if required by law, or during a merger, acquisition, or sale

We do not sell your personal information.

User-Generated Content

Any reviews, comments, or user-generated content shared on public platforms of the Site may be visible to other users. Please avoid posting sensitive information.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before interacting with their content.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

Security and Data Retention

We implement industry-standard measures to protect your data. While no system is completely secure, we work hard to safeguard your personal information.

We retain your data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Your Privacy Rights

Depending on your region, you may have the following rights:

  • Access or request a copy of your data

  • Correct inaccurate information

  • Delete your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Data portability

To exercise these rights, contact us through our customer support channels. We may verify your identity before processing any requests.

International Data Transfers

If you're located outside our operating country, your information may be transferred and processed in other countries. We ensure such transfers comply with relevant data protection laws and standards.

Questions or Concerns

For any questions related to this Privacy Policy or your personal data, please contact our customer support team through the official Umbiz website.